Thank you for shopping with fringe!
We want to make your shopping experience just right! We pride ourselves in striving to have extraordinary customer service. We love our fringe babes and appreciate you!
Shipping Information for Online Orders:
We process online orders within 1-2 business days and ship them to you as soon as possible. We use USPS and have a $7 ground shipping (3-5 business days) and $20 priority shipping (2-3 business day) option. You will receive an email via email@example.com once your order is shipped with a USPS tracking number!
Online & Store Pickup Returns:
We hope you loved your order! If for some reason you would like to return your items (it did not fit, imperfection, or it clashes with your dog), simply get them back to us within 14 days of the purchase date for a full refund. Shipping costs will not be refunded.
Garments must be in ORIGINAL CONDITION (this means unworn, unwashed and un-chewed with ORIGINAL TAGS attached and ORIGINAL RECEIPT). We have the right to deny a return after the time period has lapsed.
With your return please include:
- The completed return form sent with your package
- A copy of or the original receipt
907 Lincoln Ave.
Steamboat Springs, CO 80487
fringe is not responsible for return shipping. When we receive your return, we will process the refund within 1-3 business days. The funds may not show back in your account for 3-5 business days depending on your banking institution. You will be notified of the refund via email!
*GIFT CARDS, SALE or CLEARANCE items & ACCESSORIES are final sale and cannot be returned.
Want to Exchange?
The best way to ensure you get the item you are craving is to place a new order and return the one you are not smitten with. This way we will ship out your new order right away! When we receive the return, we will refund you as stated above!
Oh no! Did you receive the wrong item? If you were shipped the wrong item, we are so sorry for the trouble! Please email us at firstname.lastname@example.org. We will ship the correct item asap and will issue a refund for the cost of return shipping.
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Reason for Return:
*Please include your receipt or a copy with your return package.